August 12, 2016
Tokyo metropolitan television
It became clear that charging was continued by mistake in after January, 2016 by some visitors though we got up for paid charging service for au smartphone user of TOKYO MX, and this service was finished in the end of December, 2015.
We are very sorry to cause visitor corresponded to trouble. We apologize deeply.
Because you cannot grasp contact information of visitor corresponded to in structure of the charging settlement about repayment procedure on our side, I'm sorry to trouble, and I am sorry to trouble you, but please apply by the following procedure methods.
Target service name
au simple settlement TOKYO MX information charges
One that had you contract au smartphone pay charging service in our site
(one resigned from at the end of December, 2015 is inapplicable)
False charged amount
324 yen (tax-included) per one month
Procedure method to target person
Please apply for matter necessary for input form after mention. Repayment method sends QUO CARD of sum equivalent to hyperrequest. Input foam is this
We contact after inquiry in us.