About hyperrequest of paid charging service for au smartphone user



August 12, 2016

Tokyo metropolitan television



It became clear that charging was continued by mistake in after January, 2016 by some customers though we got up for paid charging service for au smartphone user of TOKYO MX, and this service was finished in the end of December, 2015.
We are very sorry to cause customer corresponded to trouble. We sincerely apologize.
Because we cannot grasp contact information of customer corresponded to in structure of the charging settlement about refund procedure on our side, I'm sorry to trouble and I am sorry to trouble you, but would appreciate your applying by the following procedure methods.



Target service name

au simple settlement TOKYO MX information charges

Target person

One that had you contract au smartphone pay charging service in our site
(one resigned from at the end of December, 2015 is inapplicable)

False charged amount

324 yen (tax-included) per one month

Procedure method to target person

Please apply for matter necessary for input form after mention. Refund method sends QUO CARD of sum equivalent to hyperrequest. Input foam is this
We contact after the inquiry in us.


The above


Form for exclusive use of hyperrequest procedure